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Any questions? We are here to help...
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Q: My child has never played basketball. Can they join Swishlab Basketball?A: Absolutely! We offer programs for newcomers, teaching fundamentals in a supportive environment. . Our expert coaches run small classes with the optimal 1:8 coach to participant ratio to give us the ensure that your child receives the attention they deserves.
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Q: How long does the program run for?A: We offer 10-week classes, one session per week, aligned with the school term. Fees adjust for shorter terms or mid-term joins, so you only pay for remaining classes in the term.
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Q: Are there specific basketball training drills for different age groups at Swishlab Basketball?A: Yes, Swishlab Basketball offers carefully tailored training drills for different age groups to optimize skills development and ensure a fun, engaging experience for all young athletes. For younger players in the iHeart program, drills focus on fundamental skills such as dribbling, shooting, and passing through games and activities designed to build basic competency and foster a love for the sport. Intermediate age groups in Basket-Roo's receive training that enhances basketball IQ, agility, and coordination, incorporating more advanced movements and strategies. Each age-specific training regimen is crafted by our team of expert coaches to build confidence and promote growth both on and off the court.
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Q: How many children and how many coaches do you have per class?A:The number of children in each class varies but our classes are capped at a maximum of 16 students. We have coach to player ratios of at least 1 coach to 8 players to ensure optimal guidance and personalised training.
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Q:Where are the classes located and what are the times?A:You can view the locations & times of our programs here.
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Q:What ages do SwishLab basketball training classes cater to?A:SwishLab Basketball training classes for kids cater for 2 age groups: iHeart program for 6-9 and Basket-Roo's program 10-16.
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Q: Do you offer boys and girls classes or are all your programs mixed?A: We offer mixed-boys and girls classes only.
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Q: How do Swishlab Basketball classes ensure fun and effective learning?A: Swishlab Basketball classes offer expert coaching, engaging drills, and a supportive community. Trainers tailor sessions to athlete needs, using game-like scenarios, interactive activities, and goal-oriented training. This positive atmosphere boosts confidence and growth, ensuring a well-rounded experience.
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Q: What should children wear for Swishlab Basketball classes, and do they need to bring a basketball?A: Children should wear comfortable athletic attire, such as shorts, t-shirts or singlet, and supportive shoes with good grip and ankle support. Bring your own basketball and a bottle of water.
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Q: Do you offer trial sessions?A: Yes, Swishlab Basketball offers free trial classes for children if spots are available. Bookings are first-come, first-served, so contact us on 0490 563 363 to secure a spot.
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Q: What is the policy on cancellations and refunds for bookings at Swishlab Basketball?A: Once your booking is processed, it is confirmed for the full term, and we do not offer cancellations, refunds, or credits. For unexpected absences due to sickness, injury, or misadventure, provide a medical certificate or relevant documentation to team@swishlab.net. Our team will review and determine the appropriate course of action.
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Q: How much is a training programs at Swishlab Basketball and is payment required by term?A: Training programs are $249 for 9 weeks aligned to the school term. All payments are per term but we pro-rate our classes so if you join later in the term, you will not be charged for sessions that occurred prior to you joining the program. You can book your child into one of our classes here and one of our team will send you an invoice which can be either paid by credit card or by bank transfer.
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Q: Will photos or videos be taken during class and where will they be used?A: Yes, we sometimes take photos and videos during training at Swishlab Basketball to enhance training and provide feedback. They may also be used for marketing on our website and social media. We prioritize privacy and seek consent before use. Discuss any concerns with our staff.
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Q: What will happen if there is inappropriate behaviour in class at Swishlab Basketball?A: At Swishlab Basketball, we are committed to fostering a positive and respectful environment for all our athletes. If inappropriate behaviour is observed in class, it will be addressed promptly to maintain this atmosphere. Initial instances will be met with a warning and a discussion about acceptable conduct. Repeated or severe misconduct may result in further disciplinary actions, which can include suspension or expulsion from the program. Our top priority is to ensure that every athlete can learn and grow in a safe and supportive setting. See our code of conduct here.
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